Privacy Policy

Luminarentix S.A. de C.V. (hereinafter, "Luminarentix," "we," or "the company"), with registered address at Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtémoc, C.P. 06500, Mexico City, Mexico, and Tax ID (RFC) LUM210315KJ4, is responsible for the processing of personal data that you provide to us. This Privacy Notice is intended to inform you about the processing of your personal data when collected, used, stored, and/or transferred by Luminarentix, in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.

For the purposes set forth in this Privacy Notice, we may collect the following categories of personal data: • Identification data: full name. • Contact data: email address. • Communication data: content of messages sent through our forms. We inform you that we do not collect sensitive personal data (data related to health status, ethnic origin, religious beliefs, union membership, political opinions, sexual preference, or other data that may affect the most intimate sphere of your person).

Your personal data will be used for the following primary purposes, which are necessary for the provision of our services: • To attend to and follow up on your requests for information and financial consulting. • To provide guidance on available government support programs. • To communicate with you regarding our financial education services. • To comply with legal and regulatory obligations. Additionally, and provided we have your consent, we will use your data for secondary purposes: • Sending informational newsletters with updates on support programs. • Conducting satisfaction surveys about our services. • Invitations to financial education events and workshops.

The processing of your personal data is based on: • Your consent given when submitting your data through our contact forms. • The execution of the contractual or pre-contractual relationship derived from the request for our services. • Compliance with applicable legal obligations under current Mexican legislation, including the LFPDPPP, the Commercial Code, and the provisions of the National Banking and Securities Commission (CNBV).

Luminarentix does not transfer your personal data to national or international third parties without your prior consent, except for the exceptions provided in Article 37 of the LFPDPPP, such as: • When the transfer is necessary by virtue of a contract entered into or to be entered into in the interest of the data subject. • When the transfer is necessary for the maintenance or fulfillment of a legal relationship between the controller and the data subject. • When required by a judicial or administrative order.

Your personal data will be retained for the time necessary to fulfill the purposes for which it was collected, as well as to meet legal or regulatory requirements. Once such purposes have been fulfilled and when there is no legal provision requiring its retention, we will proceed to cancel, delete, or block such data in accordance with the internal processes established for this purpose. As a general criterion, contact data provided through forms is retained for a maximum period of 24 months from the last interaction with the data subject.

You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data (ARCO Rights). To exercise any of these rights, you may submit your request through the following means: • Email: privacidad@luminarentix.com • Address: Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtémoc, C.P. 06500, Mexico City, Mexico. Your request must contain: full name, a clear description of the data for which you seek to exercise your rights, and any document that facilitates the location of your data. We will respond within a maximum period of 20 business days from the date the request was received.

Our website uses cookies and similar technologies to improve your browsing experience. For detailed information about the types of cookies we use, their purposes, and how to manage them, please consult our Cookie Policy.

At Luminarentix, we implement administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use, access, or processing, in accordance with applicable regulations. Implemented measures include: • Encryption of communications through SSL/TLS protocol. • Role-based access control for authorized personnel. • Periodic security and vulnerability reviews. • Ongoing staff training in data protection matters.

We reserve the right to make changes or updates to this Privacy Notice at any time, whether to address legislative developments, internal policies, or new operational requirements. Any modifications will be published on our website www.luminarentix.com and, in the case of substantial changes, we will notify you through the contact means you have provided.

If you have questions or comments regarding this Privacy Notice or the processing of your personal data, you may contact us at: Luminarentix S.A. de C.V. Av. Paseo de la Reforma 505, Floor 12 Col. Cuauhtémoc, C.P. 06500 Mexico City, Mexico Email: privacidad@luminarentix.com Phone: +52 (55) 4170-8923